Shipping policy
Thank you for shopping with Joy Joya! We are committed to ensuring a smooth and reliable shipping experience. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
- We offer standard shipping through [insert shipping carrier, e.g., USPS, FedEx, UPS].
- Estimated delivery times vary based on location:
- Domestic (U.S.): 3-7 business days
- International: Varies by destination
- Expedited shipping options may be available at checkout.
Shipping Costs
- Shipping costs are calculated at checkout based on the selected shipping method and destination.
- Free shipping may be available for orders over a certain amount (as specified at checkout).
Order Tracking
- Once your order ships, you will receive a tracking number via email.
Shipping Restrictions
- We currently ship within the United States and select international locations.
- We do not ship to P.O. boxes or APO/FPO addresses.
Important Considerations
This shipping policy applies only to physical product purchases. Services rendered by Joy Joya Inc. are subject to specific client contracts, signed agreements, and statements of work.
Additionally, digital products and membership programs provided by Joy Joya Inc. have different terms of service, which can be reviewed at https://myjoydeck.com/terms/.
Contact Details
If you have any questions about our shipping policy, please contact us:
- Company Name: Joy Joya Inc.
- Mailing Address: 432 N. Jackson St., Glendale, CA 91206 USA
- Email: hello [at] joyjoya [dot] com
- Phone: 323.230.0752